Solutions Engineer

Examples of what you will do:

Who you are

Working at Medusa

We are a small team of 16 people, and we move fast. In your role, you will explore a new, exciting organizational function of Medusa and work closely with our founding team to shape it. This means you need to be comfortable under uncertainty and be ready to take up a lot of responsibility from day one.

What we value

• —Lay the foundation for our Solutions Engineering team
• —Lead technical evaluations of user needs and translate them into solution designs
• —Demonstrate our product and platform to technical and non-technical users
• —Forward insights from user conversations to our product and engineering teams
• —Act as a primary touchpoint for communication with our users
• —You have five years of experience with solutions engineering, preferably with applications built in Node.js
• —You have exceptional spoken and written communication skills
• —You are comfortable presenting for key technical stakeholders
• —You have a passion for problem-solving
• —You are comfortable in a fast-paced environment
• —You like to work hard
• —Hard work: We are tackling the problems that no one else in our space has dared to. At Medusa, you'll work hard to solve some of the most complex challenges in engineering.
• —Great work: We build exceptional tools so other companies can build exceptional products. Everyone in our organization is passionate about our mission and eager to deliver their best work.
• —Collaborative work: We help our colleagues succeed. Give candid feedback. Tell them what they did right and what they can do better. Only this way can we improve.