# Lead Account Manager / Head of Account Growth (E-commerce) at Elogic Commerce
> Posted: 2026-05-30 | Status: Active | Source: StoreJobs.dev

## Role Metadata
- **Employment Type:** Full-Time
- **Workplace:** Remote (Europe)
- **Experience Level:** Manager
- **Primary Platform:** #magento
- **Salary Range:** Undisclosed
- **Required Stack:** Magento, Commercetools, shopify, HubSpot, Zoho, CRM

## Job Description
🚀 We're Hiring a Head of Account Management at Elogic Commerce

We are an e-commerce company building long-term partnerships. Most of our clients have been with us for years, and our portfolio now includes 20+ accounts. Your mission is to help them grow with us: strengthen long-term relationships, identify new growth opportunities through upsell and cross-sell, and act as a true business partner. You will join our Account Management team, which currently consists of 3 Account Managers and 1 Team Lead. This is a team that knows its clients well and needs a strong player to take things to the next level.

🔥 What We Expect:
4+ years of experience as an Account Manager in IT outsourcing / e-commerce
Understanding the specifics of working with international clients
Experience creating growth roadmaps for accounts
Ability to upsell and cross-sell, negotiate, and present value
Basic financial analysis: project profitability, revenue forecasts, costs
Understanding of account P&L and financial reporting
Experience facilitating meetings, handling escalations, and conducting QBRs
English — Upper-Intermediate (B2), confident in negotiations
Experience with CRM and documentation (HubSpot, Zoho, or similar)

Nice to have:
experience in direct sales, pre-sales

🎯 Your Responsibilities:
Lead the Account Management team: coach, set higher standards, and guide the team forward
Identify new opportunities and turn them into deals
Keep a close eye on clients to ensure they grow with us
Think like a business owner, not just a task executor
Perform upsell and cross-sell of services
Coordinate with Delivery and technical teams
Monitor client satisfaction and resolve escalations
Forecast risks and develop growth roadmaps
Track invoicing and payments

## How to Apply
To view the original listing, see applicant requirements, or apply directly, visit:
https://storejobs.dev/jobs/mg-3842-lead-account-manager-head-of-account-growth-e-commerce?utm_source=ai_assistant