Adobe Commerce Business Analyst

ACO & ACCS Mapping: Map business needs directly to out-of-the-box Adobe Commerce capabilities, ACO merchandising rules, Edge Delivery Services (EDS) content authoring models, and App Builder extension points-minimizing unnecessary custom code.

Smart Commerce & Personalization Strategy: Collaborate with business teams to define criteria for AI-driven features, including Adobe Sensei search/recommendations, dynamic customer segmentation, and automated merchandising strategies.

Backlog Management & UAT: Own and prioritize the product backlog in Jira/Azure DevOps, lead sprint refinement sessions, define edge-case test scenarios, and guide client stakeholders through User Acceptance Testing (UAT).

Qualifications

Experience: 3-6+ years as a Business Analyst, Systems Analyst, or Product Owner in digital commerce, with at least 2 years of hands-on experience on Adobe Commerce (Magento) platforms.

AI Proficiency: Active, daily use of AI tools (ChatGPT, Claude, Notion AI, Jira AI plugins) for requirement drafting, user story creation, process map generation, and competitive analysis.

Adobe Commerce Depth: Familiarity with core Adobe Commerce B2B/B2C features, ACO catalog/storefront workflows, content authoring, and integration boundaries (ERP, PIM, OMS, CRM).

Agile & Scrum: Deep understanding of Agile methodologies, backlog prioritization techniques, and testable acceptance criteria writing.

Certifications (Preferred): Adobe Certified Expert - Adobe Commerce Business Practitioner, Certified Scrum Product Owner (CSPO), or PMI-PBA.