
@ Automattic / REMOTE · (PST)
ANNUAL_COMPENSATION
$85K–$130K
USD / YEARLY
As a Technical Account Manager (TAM) on the Automattic Special Projects team, your primary responsibility will be to ensure our partners have an excellent experience with WordPress and Automattic products, from initial partner onboarding through the entire support and maintenance lifecycle of a website. Your role involves close collaboration with site owners, designers, and developers to actualize partner requests, while also providing valuable feedback for product improvement to Automattic's teams.
Key responsibilities include:
Required qualifications:
Bonus qualifications:
"technology_tags": [
"WordPress",
"WooCommerce",
"Jetpack",
"DNS",
"Site Editor",
"Full Site Editor",
"MailPoet",
"Linear"
]
Remote-First
Work from anywhere — we've been fully distributed since 2005, long before it was trendy.
Async Communication
~70% of projects run on P2 blogs, meaning fewer interruptions and more deep work on your schedule.
Flexible Hours
Work during the hours you choose — we care about impact, not time spent at a desk.
Team Retreats
Expect 3–4 weeks of travel per year — team meetups have taken Automatticians from Budapest to Buenos Aires.
Open Source Culture
The vast majority of our work is GPL-licensed — contribute to open source as part of your day job.
Paid Hiring Trial
Every hiring process includes a paid trial project — get compensated for the real work you do before you even join.
DEI Commitment
Active Employee Resource Groups, a People Lab learning series, and a Disability Confident Committed designation.
Cross-Cultural Team
1,442 Automatticians across 81 countries speaking 107 languages — genuinely global by design.
Coworking Spaces
Drop-in offices in NoHo NYC and Mission SF whenever you want a change of scenery or a face-to-face.
Direct Merchant Impact
Your work powers WooCommerce, WordPress.com, and tools used by millions of real businesses worldwide.
APPLY VIA THE EMPLOYER'S SITE
APPLY_NOW.SHREMOTE
REMOTE · (PST)
JOB_TYPE
FULL TIME
SENIORITY
SENIOR
PLATFORM
WOOCOMMERCE
EMPLOYER_PROFILE
Automattic
Building the open web — from WordPress.com and WooCommerce to Tumblr and beyond
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