Introducing Domaine Europe. Born from the strategic union of the Netherlands-based Code and the global powerhouse Domaine, we are now the world's largest independent Shopify design and development partner. Located in Delft, our European hub continues to champion the same innovation and dedication that Code was known for, now backed by a global team of commerce experts. We don't just follow industry trends; we create them. Together, we are writing the next chapter of commerce for a new generation of brands.
Domaine Europe is looking for a motivated team member that has a passion for eCommerce who wants to grow with our agency to develop into an industry leader in the space. The Project Manager is a key leader within the project management team, responsible for overseeing complex projects, mentoring team members, and supporting strategic department initiatives. This role requires deep expertise in ecommerce, particularly within the Shopify ecosystem, and the ability to independently manage high-stakes projects while maintaining strong client relationships. The Project Manager is also expected to contribute to internal process improvements, develop functional specifications, and ensure that project teams operate efficiently and effectively.
TRAITS
Strategic thinker with a visionary approach, able to see the bigger picture while managing the details.
Confident and assertive in decision-making, with the ability to lead high-stakes projects and guide teams through complex challenges.
Resilient and calm under pressure, capable of managing multiple priorities and tight deadlines without compromising quality.
Insirational mentor and leader, fostering a culture of continuous improvement and excellence within the team.
Highly analytical with a data-driven mindset, using insights to inform decisions and optimize project outcomes.
RESPONSIBILITIES
Project Leadership:
Independently manage and lead multiple complex projects from inception to completion, ensuring that they are delivered on time, within scope, and within budget.
Maintain a high level of billable time (80%) while overseeing project teams and ensuring efficient resource utilization.
Act as a proactive consultant, identifying opportunities for project savings, optimizing timelines, and managing changes to project scope.
Expertly manage project dependencies, critical paths, and workback plans, ensuring that risks are identified, documented, and mitigated.
Client Relations:
Serve as a trusted advisor to clients, expertly handling challenging communications and maintaining strong, long-term relationships.
Identify and lead opportunities to expand client relationships, resulting in additional billable work.
Communicate complex requirements and project changes to clients with clarity and professionalism, ensuring alignment on goals and expectations.
Mentorship and Team Development:
Mentor and guide other project managers, providing expertise in project management best practices, tool utilization, and risk management.
Lead project retrospectives, identifying opportunities for improvement and suggesting process changes to enhance team performance.
Actively contribute to the creation of internal templates, documentation, and processes to streamline project management practices.
Technical Expertise:
Demonstrate expert knowledge of Shopify, including content management, data migrations, and integrations with systems like PIM and ERP.
Utilize and coach others on Atlassian tools (Jira, Confluence), time planning tools (Productive), and other common project management software (Gdrive, Smartsheet, Front, Notion).
Stay current with industry trends and best practices, applying this knowledge to improve project outcomes and client satisfaction.
QUALIFICATIONS
Bachelor's degree in a relevant field or equivalent experience.
Extensive experience in project management, particularly in ecommerce or digital product environments.
Expert understanding of Shopify, including admin management, data migrations, and integrations.
Exceptional written and verbal communication skills, with the ability to manage challenging client interactions independently.
Self-directed and proactive, with the ability to work independently and lead projects with minimal oversight.
Receptive to feedback and committed to continuous improvement, both personally and within the team.
Reliable and reassuring partner in collaboration, with a strong focus on team success and client satisfaction.
CREDENTIALS & EXPERIENCE
Experience working with JIRA/Confluence or other tickets management systems.
2-3 years of experience working in eCommerce
Strong organizational and problem solving skills
Proficient in writing software documentation
Strong understanding of the lifecycle and methodologies of software development
Ability to work well in a team environment
Ability to clearly articulate complicated systems to other team members and generate buy-in
Manages own work on a weekly basis
Consistently delivers high-quality material on time
Demonstrates above-average productivity
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TECHNICAL_SPECS.JSON
"technology_tags": [
"Shopify",
"Jira",
"Confluence",
"PIM",
"ERP",
"Google Drive",
"Smartsheet",
"Front",
"Notion",
"Productive"
]
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CULTURE_&_PERKS
Remote-First
Work from anywhere — we're a remote-first team with members across the US, UK, Canada, Europe, and beyond.
Unlimited PTO
Competitive PTO policy with paid time off at the end of the year so you can fully recharge.
Flexible Hours
Flexible working schedule so you can do your best work on your own terms.
Home Office Stipend
Home office stipend to help you build a workspace where you can thrive.
Apple Gear
Work on Apple hardware — we set you up with the equipment you need to do great work.
Learning Budget
Continued education and personal development opportunities to help you grow your skills and career.
Cross-Cultural Team
Join a global team spanning New York, London, Amsterdam, Berlin, Toronto, São Paulo, and more.
International Projects
Work on high-impact ecommerce projects for some of the world's most recognized brands across multiple markets.
