Retention Marketing Strategist (Ecommerce + Klaviyo)
@ Fuel Made / REMOTE · (EST, CST, MST, PST)
Posted Sep 18, 2026
ROLE_OVERVIEW
Fuel Made is looking for a Retention Marketing Strategist to lead strategy and client relationships for high-performing Shopify brands on Klaviyo. In this role, you'll own retention roadmaps, guide creative campaigns across email and SMS, and help brands grow customer lifetime value through storytelling, segmentation, and smart automation.
You'll collaborate with our talented team of designers, writers, and strategists — blending creativity with analytics to drive lasting impact. If you love turning data into insight, leading client conversations, and crafting retention experiences that resonate, we'd love to meet you.
As a Retention Strategist, you'll own strategy and client relationships across a portfolio of premium ecommerce brands on Klaviyo.
You'll translate each brand's goals into retention plans that balance performance, creativity, and long-term growth, working closely with our copy, design, and project management teams to bring your ideas to life.
This is a highly collaborative role that sits at the intersection of client success, retention strategy, and lifecycle marketing. You'll lead conversations that shape how brands communicate, convert, and retain their customers across email, SMS, and beyond.