Ecommerce Strategist (Shopify)

What you'll be doing

You'll be embedded in our retainer team, making sure every client gets the maximum value from their plan.

• —Run strategy and onboarding calls with clients (alongside account managers).
• —Analyse e-commerce performance data and proactively recommend improvements.
• —Use CRO and funnel optimisation experience to guide clients—even when full split testing isn't possible.
• —Suggest and prioritise strategic changes for websites, landing pages, and funnels.
• —Create quarterly roadmaps to ensure retainer hours are always used on the highest-value work.
• —Provide training sessions for our AMs, designers, and developers to spread strategic best practice across the agency.
• —Act as a client success partner—ensuring clients feel supported, see results, and stay excited about working with us.
• —Contribute to leadership conversations and help shape how we deliver value at scale.

What we're looking for

• —Solid background in ecommerce strategy, CRO, and funnel optimisation.
• —Ability to diagnose site performance issues using GA4, heatmaps, and other tools.
• —Experience optimising landing pages and writing copy that converts.
• —Understanding of how media buying and traffic generation tie into overall ecommerce performance.
• —Strong communicator—comfortable leading calls, trainings, and workshops.
• —A proven track record of helping ecommerce brands grow (7–8 figures+ ideal).
• —Agency experience is a bonus, but not required.