Head of Product – Agentic Offerings (Platform & Payments)

What Sets You Apart

Nice-to-have:

• —Drive the product strategy for the Agentic Offerings Domain; AI Hub: focusing on Discoverability and conversion and and AgentSPHERE; focusing on Agent governance and control leading to the creation of an Agent Marketplace
• —Lead a multidisciplinary team to build commerce-native tools and intuitive management interfaces that allow merchants to configure and secure their agentic ecosystems.
• —Serve as a key advocate for enterprise-grade governance, ensuring every AI agent interaction is authenticated, auditable, and controlled.
• —Partner with Engineering and cross-functional peers to evolve the AgentSPHERE into a comprehensive gate for agents while optimizing AI Hub for multi-channel discovery (ChatGPT, Gemini, Copilot).
• —Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications and the Agentic Ecosystem continue to evolve.
• —Define and evolve the agentic narrative in collaboration with Product Marketing, ensuring our role as the definitive bridge between commerce engines and LLMs is understood.
• —Hire, lead, and mentor as needed PMs and Designers, fostering a small team that can navigate the high ambiguity and rapid pace of the AI landscape.
• —Be a thought leader, anticipating trends in Agentic AI, Model Context Protocol (MCP) standards, and the evolution of LLM-based shopping.
• —Experienced in product management, and commercially minded ideally in B2B/enterprise software
• —Strong cross-collaboration skills with major ecosystem partners, including Google, OpenAI, MSFT, and payment providers, among others.
• —Proven track record of leading high-performing product and design teams through rapid growth and change.
• —Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications continue to evolve.
• —Strategic mindset with the ability to navigate complex partner ecosystems (LLMs, PSPs, and System Integrators).
• —Excellent communication skills for managing senior stakeholders and articulating the business value of emerging technology.
• —Hands-on experience with prompt engineering or building products with MCP and commerce protocols like ACP or UCP.
• —Exposure to B2B commerce complexity, including massive catalogs and customer-specific pricing within agentic contexts.
• —Understanding of the competitive landscape including Stripe ACS and emerging agentic commerce platforms.